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A FDGweb Case Study: Town Of Hamilton

Jul 25, 2024 | Case Studies

Client Overview

The Town of Hamilton: www.townofhamiltonwa.com

The Town of Hamilton, a vibrant community known for its rich history and active citizen engagement, required a modern and user-friendly website to better serve its residents. The town’s website is a crucial tool for communication, providing access to essential information such as meeting minutes, forms, and ordinances. However, the existing Joomla-based site was outdated and cumbersome to maintain.

Challenges

  • Outdated Platform: The existing Joomla website was outdated and lacked the modern features needed to support the growing community.
  • Difficult Maintenance: The old site was hard to edit and maintain, leading to delays and inefficiencies in updating content.
  • Accessibility Issues: Citizens found it challenging to locate important information, such as meeting minutes, forms, and ordinances.

Solution

  • Migration to WordPress: We migrated the Town of Hamilton’s website from Joomla to WordPress, utilizing the DIVI theme builder for enhanced usability. WordPress is renowned for its intuitive content management system (CMS), which allows non-technical users to easily update and maintain the site. This transition has simplified the management of the website, making it more efficient for town staff to keep the site current with the latest information.
  • User-Friendly Design: Implemented a modern design with ample white space and town colors to boost town pride and make the site visually appealing. The new design focuses on clean, easy-to-navigate layouts that enhance the user experience. By incorporating the town’s colors, we have strengthened the visual identity of the website, fostering a sense of community and local pride among residents.
  • Quick Links Integration: Added quick links to provide easy access to meeting minutes, forms, and ordinances, ensuring citizens could find the information they needed quickly. These quick links are prominently placed on the homepage and other key sections, reducing the number of clicks needed to access important documents. This streamlined approach addresses previous accessibility issues and ensures that vital information is just a click away for residents.
  • Call to Action Buttons: Incorporated numerous call-to-action buttons to improve engagement and encourage interaction from visitors. These buttons are strategically placed throughout the site to guide users towards key actions, such as signing up for newsletters, accessing community resources, or participating in local events. By making these actions more visible and easier to perform, we have enhanced the overall interactivity and engagement of the website.

Town of Hamilton permits page

Results

The redesigned Town of Hamilton website has significantly improved the user experience for both residents and administrators. The new WordPress site, powered by the DIVI theme builder, is far easier to edit and maintain, enabling quicker updates and better content management. Citizens now have seamless access to critical information through prominently placed quick links, enhancing their interaction with town resources. The modern design, featuring ample white space and town colors, has instilled a sense of pride among residents while making the site visually appealing and inviting. Overall, the project has successfully met the goals of modernization, improved accessibility, and enhanced user engagement.

View The Town of Hamilton here.

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